Telephone Support

Our Customer Service Team can assist you in placing an order. Please call 605-444-5006, Monday - Friday 9:00 a.m. to 4:00 p.m.

Central Time with questions about placing an order. To assist you with your questions or order, we will need the following information: Your Name, Your Phone Number, and Facility Name where the inmate is located. If this is in reference to an existing order, we need the Fresh Express Order Number and the Date the Fresh Express Order was placed.

 We do not accept orders or take any personal credit card information by phone. Please note, you may also  for step by step instructions to place your order 24 hours a day. Answers to the most frequently asked questions are posted on our FAQ page. Please review this page before calling for assistance. Thank you.

CBM Managed Services